RETURNS

We do not offer returns, but we understand online shopping can get tricky. If, for any reason you are unhappy with your order, or simply changed your mind, please contact us immediately and we will do our best to make sure you are satisfied with your purchase. 

Unwanted items can be exchanged for another item or store credit within 7 days of receipt of original package at your cost. Please ensure sufficient postage is paid for your return, as we are unable to accept packages that do not carry the correct postage. We recommend when returning an item, to send it with confirmation delivery as we cannot issue a refund or exchange in the event of loss or damage in transit.

Please email us at info@purposerosa.com to facilitate an exchange,  as we are unable to accept returned packages without prior confirmation.

 


SHIPPING

Each item is hand cleaned/disinfected before placement in our signature red recycled paper box. We bubblewrap each item to ensure safe arrival.   

Domestic orders:
All orders ship via USPS Priority Mail within 1-2 days after an order is placed. Once your order has been shipped, you will receive a confirmation email from us with a tracking number and estimated delivery date. USPS Priority Mail offers an estimated 2-3 days delivery after shipment. We are not responsible for any items that are mis-delivered or undelivered.

Holiday Shopping Deadline: 
To ensure 12/25 delivery  you must choose the USPS Priority Express option at checkout by 10pm EST. 12/21. Any orders received after this time are not guaranteed delivery by 12/25.

International orders:
All orders ship via USPS Priority Mail International. Delivers in 6-10 days depending on your country. Our prices do not include any customs fees (they vary depending on where you are), so any import taxes, duties, brokerage fees, and VATs are collected by the local shipping company upon delivery, and you are responsible for paying those additional costs. We declare full item value on all international orders and  include an invoice for customs.

Feel free to direct any further questions to info@purposerosa.com


PRODUCT

We use repurposed materials that often times can not be replicated, so each of our designs are one of a kind. We produce in small batches and do not repeat a design once it sells out. Treat our designs with care for longevity.

Thank you for trusting us with your online purchase, we make every effort to display true and accurate colors and representations of our products on our website. We cannot guarantee that your computer monitor's color display will be accurate.

We reserve the right to change our product prices at our own discretion at any time.